The things people ask us first.

Get in touch by phone, email or the contact form on this page. We'll arrange a free, no-obligation phone conversation so you can ask questions and we can find a time that suits you.

Individual sessions last 50 minutes. Couples sessions and clinical supervision are usually 60 minutes. Workshops and corporate sessions are arranged to suit the group.

There is no fixed number. Some people find a handful of sessions enough; others prefer longer-term work. We review progress together regularly and you are free to stop at any time.

Yes. What you share stays between us, with the rare legal exceptions we explain at your first session — such as a serious risk of harm to you or another person. Therapists also discuss anonymised work in clinical supervision, which is a standard part of safe practice.

Full, current fees are listed on our Pricing page. The initial phone conversation is always complimentary.

We ask for at least 48 hours' notice to change or cancel a session. Sessions cancelled with less notice are charged in full, as the time has been reserved for you.

Yes. Sessions can take place in person at the Barn, by video call or by telephone — whichever helps you feel most comfortable and fits your week.

We're at Unit 1a, Hill Farm, Church Lane, Ford End, Chelmsford CM3 1LH. There is free on-site parking, a discreet separate entrance and step-free access to the therapy room.

Yes, we work with young people as well as adults. Please mention their age when you get in touch so we can talk through the right approach and any consent needed.

Our therapists are professionally qualified, fully insured and registered with recognised bodies such as the BACP and NCPS, working to their ethical frameworks.